We power multiple brands loyalty programs across Shopify, Shopify Plus, Bigcommerce, Adobe, and more. Engage and retain customers by rewarding desirable activities that create a relationship, not just a singular transaction. Our team designs visual experience, as well as an interaction model proven to build trust, grow first party data, and support other channels.
Loyalty Programs for Ecommerce Brands
Enter the Next Generation of Loyalty with a Tailored Approach
Atelier empowers you to launch cutting-edge loyalty programs that foster brand affection and build lasting bonds at every point in the customer journey. Expectations from customers are rapidly evolving – making loyalty an essential component of a modern brand’s strategy. Brands who are investing in retention marketing recognize uplifts in orders per customer, customer lifetime value, and lower churn rates. Crafting a fully contemplated ecosystem that’s mutually beneficial to brand and customers is the chef’s kiss.
What We Do
Strategy
The right approach is the informed approach. We partner with your brand in order to blend goals and KPI’s with proven tactics that endear your customers, while boosting your profitability. Our team is here to guide you through the process to streamline and create a seamless rollout. If you’re looking for platform recommendations, we’ll gladly help determine the right solution based on your needs and level of complexity.
Implementation
From concept to implementation, we bring clarity to every interaction. With a dedicated discovery phase, our team builds earning and redemption models that work. We’ll share the potential costs, as well as the uplift of a well-executed program. Through extensive testing across browser and device, we ensure that our designs come to life in a flawless fashion.
Nurturing
We’re here to foster goodwill, spread the love, and boost the lifetime value of your customer base through a never-ending cycle of authentic interactions. Today’s customers are seeking meaningful connections with the brands they cherish and trust. They choose to spend their hard-earned dollars where they feel appreciated and valued. Brands must grasp their needs and consistently deliver experiences that reflect this understanding.
Rewarding Success for Ecommerce Brands
- Customer behavior audit
- Establish loyalty KPIs and benchmarks
- Create tiers, benefits, and rewards
- Program creative direction and messaging
- Integrate program with other channels
- Marketing & automations
- Opportunities to boost social proof
Tap into Your Newest Content Pillar
Win customers for life. Build trust via personalized interactions, create customer advocates, and a sense of community. Boost engagement, and increase conversion rates easily. Amplify social proof, user-generated content, and maximize discovery potential with a program carefully built to endear your loyal customers.
Capabilities:
- Program design and implementation
- Member enrollment
- Multichannel campaigns
- Program implementation
- Segmentation & personalization
- Loyalty management
- Performance analytics
- VIP Programs
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