Ecommerce Website Support & Maintenance

Simplify the approach to success with a talented team of front-end and back-end ecommerce development specialists. “Front-end development” focuses on creating a seamless and engaging user experience, ensuring that your eCommerce site is both visually appealing and easy to navigate. Our “Back-end development” team handles complex processes behind the scenes, like database management and server-side logic, to guarantee your site runs smoothly and efficiently. We orchestrate the two in harmony to ensure your eCommerce brand shines, with an experience that inspires customer trust and drives long-term success.

Ensure that you’re set up for success with website backups and uptime monitoring. Our team ensures your online store remains online and open for business, maximizing sales opportunities and customer satisfaction. Our expert team continuously monitors your site, swiftly addressing any issues to minimize downtime and protect your reputation. Trust us to provide reliable, round-the-clock support tailored to your business’s unique needs, helping you achieve sustained success and growth.

Understanding and resolving errors hindering the user experience is crucial for ecommerce brands to ensure seamless customer experiences and achieve operational efficiency. By leveraging advanced analytics and proactive monitoring, we swiftly detect and address issues, minimizing disruptions and fostering customer loyalty. Our dedicated support teams work tirelessly to identify the cause of any issues and advise with immediate and long-term solutions to best support your business.

Ensuring accessibility and compliance is essential to eCommerce brands to foster inclusivity and reach a broader audience. By adhering to ADA guidelines and other regulatory standards, businesses not only demonstrate their commitment to social responsibility, but also enhance user experience for all customers. Atelier creates a plan and ongoing plan to ensure that your eCommerce platform is both compliant and universally accessible, driving long-term success and trust in your brand. 

Upgrading your current Shopify theme can significantly enhance your ecommerce brand’s user experience and functionality, driving higher engagement and sales. Our expert team ensures a seamless transition to a new theme version to ensure your unique business needs are met, while maintaining a focus on long-term success. Theme upgrades are part of our core offering to ensure that you’re keeping current on new features, integrations, and compatibility between your theme and each app / third party integrations. Complete new build projects are scoped individually.

Capturing Google Analytics (GA4) data creates opportunities for ecommerce brands to gain valuable insights into customer behavior, sales performance, and product effectiveness. By leveraging advanced features such as custom dimensions and metrics, brands can build analytics to align with specific business goals and drive data-informed decisions. The quality of an ecommerce site’s integration with Google is by far the most important – yet is still largely neglected. Partner with Atelier to unlock the full potential of Google Analytics, long-term growth and success through reliable and insightful data analysis.

Deliver a better customer experience with a faster loading ecommerce experience. Enjoy higher conversion rates and sales with a site built to perform across all browsers and devices. Our team of experts employ cutting-edge techniques to ensure your site performs at its peak, offering increased customer satisfaction and loyalty. “Site speed” is a term that speaks to the end user experience, based on a combination of factors such as theme, custom code, fonts, image size and format, and third party apps. We are able to resolve and simplify many of these components, and advise what is required to build a finely tuned machine.

At Atelier, we’re your advocate, your ally, your partner in growth. With experience dating back nearly 20 years, there’s nothing too daunting or complicated. We architect winning solutions that maximize your investment, grow your sales, and have a great time doing it. If you’re looking for added value at every turn, partner with us. Contact us to get acquainted and find out how to begin scaling your business with a solid support system behind you.