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Bespoke Digital Marketing Agency for Ecommerce Brands

The Conversation: Growth vs. Retention Marketing

What is Growth Marketing?

Most succinctly stated, growth marketing for ecommerce brands consists of conversion-centric methodologies that guide a customer through several stages ranging from initial discovery to purchase. 

The core aspects of Growth Marketing take place across the following; Ecommerce SEO, Paid Search (PPC), Paid Social (SMM). Each serves the purpose of driving qualified traffic to your ecommerce website, ranging from interest based placements (top of funnel) to higher intent campaigns (middle of funnel) targeting users further along in their purchase journey.

We explain the stages of the funnel as follows:

  • Awareness
  • Interest
  • Consideration
  • Intent
  • Conversion

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What is Retention Marketing?

Retention marketing is typically defined as engaging acquired customers and enticing them to purchase again. Our perspective is that retention marketing not only encourages repeat purchases, but also serves to guide the “acquired” customer (from top of funnel) through to purchase (conversion). Additionally, social proof i.e. ratings and reviews, and loyalty programs boost conversion rates. Success-driven brands are growing their customer base and profitability via Email & SMS Marketing, Loyalty & Rewards, and Reviews programs. 

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