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Optimize Your Customer Support with Gorgias

Boost your Ecommerce business and enhance customer satisfaction with Gorgias' efficient and comprehensive customer support software.

Incorporating AI into your customer service strategy is not just about staying ahead; it’s about redefining what’s possible. Atelier Commerce harnesses the power of Gorgias’ AI to transform your customer service into a dynamic, intelligent powerhouse. This AI-fueled approach analyzes patterns, predicts customer needs, and offers proactive solutions, setting a new standard for responsiveness. By leveraging AI, we ensure that your brand is not just reacting but anticipating, delivering solutions that customers appreciate even before they realize they need them.

Atelier Commerce, as a Gorgias Elite Partner, aspires to redefine the boundaries of customer service. Our approach is not merely about solving problems but creating an ecosystem where every interaction with your brand becomes a stepping stone towards loyalty and advocacy. This is a journey we are deeply committed to, providing tools and strategies that resonate with businesses of all sizes.

Gorgias revolutionizes eCommerce customer support by amalgamating all communication channels into a single, unified inbox, enhancing the efficiency and responsiveness of your support team. With the ability to directly manage orders – including refunds, cancellations, and adjustments – from within the platform, combined with AI and smart automation, Gorgias not only accelerates ticket resolution but also empowers your team to provide exceptional, personalized customer experiences. Their data-driven approach, integrating with over 100 apps and providing detailed revenue statistics, ensures you’re equipped to make informed decisions that drive sales and satisfaction. Elevate your eCommerce store with Gorgias, where cutting-edge technology meets unparalleled convenience and care.

Platform Type

Customer Support


Providing better support not only leads to happier customers and increased customer lifetime value, but also allows for a reduction in the number of required agents due to time savings.

Take Your Ecommerce Support to the Next Level with Gorgias: The Ultimate Helpdesk Software for Unbeatable Customer Relationships and Revenue Growth.

  • Enhanced Customer Data Management – Gorgias seamlessly integrates with your ecommerce store to pull and update customer information, allowing your support agents to have all the necessary data at their fingertips.
  • Streamlined Order Management – Say goodbye to navigating through different platforms and wasting time. With Gorgias, you can easily refund orders, edit shipping information, and adjust loyalty points, all within your helpdesk.
  • Automated Rules and Macros – Say hello to faster response times and improved efficiency. Create rules and macros based on customer data, tags, and more to streamline your support processes and improve agent productivity.


ecommerce tools


reduction on Average Resolution Time


brands use Gorgias


star rating on Shopify App Store

Transform Your Customer Support and Skyrocket Your Revenue with Gorgias.

  • Enhance Your Efficiency – Say goodbye to juggling between multiple platforms and tools. With Gorgias, you can access all your customer data and perform actions like refunds and shipping adjustments directly from your helpdesk, streamlining your processes and saving you valuable time.
  • Boost Customer Satisfaction – Provide a seamless and personalized customer experience with Gorgias’ robust tagging system and automation rules. From pre-sale conversations to post-purchase support, our software helps you exceed your customers’ expectations, leading to higher satisfaction rates.
  • Maximize Your Revenue – With Gorgias’ advanced revenue reporting stats, you can track the impact of real-time sales support on your bottom line. See the ROI of every agent conversation and make data-driven decisions to boost your sales and grow your business. Join the many satisfied Ecommerce stores revolutionizing their customer support with Gorgias today!

Think big. I was always taught to manage my expectations and work towards manageable goals growing up. While this is still important, it's even more important to dream and think about what your company could be, because you might be capable of more than you think.

Romain LapeyreCEO, Gorgias

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